Our number #1 commitment is to YOU, our customer. It is our goal to provide you with items that you are completely satisfied with. If for any reason, you are not 100% satisfied with your items, you may exchange it or we can refund your money. At Tis The Season, we guarantee that all items we sell are the highest quality and hope that every customer will be completely satisfied with their purchase. However, we realize that returns are sometimes unavoidable. If you need to return an item you purchased from www.shoptheseason.com please refer to the following information:

Returns Within 14 Days - If you are dissatisfied with your selection for any reason within the first 14 days of purchase, you may return it for an exchange, store credit in the amount of original purchase, or refund (excluding shipping and handling fees). With the exception of special orders and seasonal gift items, those sales are final. All items must be returned in unworn, unused and in perfect condition, with the original tags attached or in the original undamaged packaging. Tis The Season and Shop the Season.com reserves the right to deny credit if, upon receipt, the returned merchandise does not meet company return policy requirements.

Requesting a Return - To inquire about returning an item, contact us at _________________________ and provide your name, invoice number and a brief description of the problem. You may also call us at (512) _________ or 800-733-0911 pin 09 if you would prefer. Please note that exchanges, store credits or refunds cannot be processed until we have received your merchandise. We encourage using FED EX, UPS or Priority Mail insured for proof of delivery as we have had items lost. If your item is not insured and gets lost in the mail, unfortunately, you will be responsible for the charges of that item. Shipping costs for returns is the responsibility of the customer. We will process returns within 5 business days of receipt of your package.

Please ship returns to shoptheseason.com, 11200 Lakeline Mall Dr, Space E7, Cedar Park, TX 78613 or if you are using Priority Mail, Mail to shoptheseason.com, PO Box 1358, Cedar Park, TX 78630.

Coupon Restrictions - Please note, that coupon codes will be deducted from the invoice total prior to shipping, and applicable sales tax charges are calculated.

Shipping Charges